Consultation: Care Coordination Services

Our Approach

Making Complex Care Simple, While You Focus on What Truly Matters

Together, we’ll navigate life’s challenges by breaking them down into manageable steps – you never have to walk alone.

Through our proven three-phase process, we ensure you're supported with understanding, expertise, and genuine care.

Be Heard - We Listen and Understand
  • Tell us your story and challenges in a relaxed, no-pressure meeting
  • Share your concerns about healthcare, housing, or financial needs
  • Help us understand what success looks like for you
Be Seen - We Find Solutions

We'll help you access and coordinate:

  • Home care services so you can live comfortably at home
  • Benefits you qualify for (like Medicare, Medicaid, disability) 
  • Help you secure the financial assistance to pay your medical bills, and medications.
  • Help you find and access housing assistance programs, rental support options, and home stability resources to keep you safely housed
  • End-of-life planning that ensures your wishes are respected
Be Supported - We Take Action
  • We handle the paperwork and phone calls for you
  • Coordinate between doctors, agencies, and care providers
  • Stay by your side to ensure everything runs smoothly
Dedicated Support

Personal attention isn't just a promise – it's how we work. Your dedicated Advocate takes the time to understand your specific needs and provides personalized support at every turn.

Stop struggling alone with complicated systems. Let us help make your life easier.

Assist in completing Advance Directives, Power of Attorney, Wills, Trusts, and other estate planning documents.

Discuss critical care concerns, review care options, and address end-of-life wishes.

Engage in discussions about "what if" scenarios, creating plans and providing referrals to obtain coverage, including term insurance, whole life insurance, and long-term care insurance.

Setup Assistance: Guiding the initial steps for homecare services setup, ensuring a seamless start.

Advocacy for Increased Hours: Assisting in advocating for additional homecare service hours as needs evolve.

Appealing Denials: Providing support and strategies for appealing homecare service denials.

Reduction Management: Offering consultations on managing and navigating reductions in service hours.

Regulatory Guidance: Keeping individuals informed about relevant homecare service regulations.

Documentation Assistance: Helping compile and organize necessary documentation for service-related requests.

Offer guidance on eviction processes, clarify tenants' rights, and explore diverse housing options, including Continuing Care Retirement Communities, Independent Living Communities, Assisted Living Communities, Assisted Living Facilities, and Specialty Care Assisted Living Facilities.

Additionally, provide information on affordable housing programs like Section 8 and HUD Housing for the Elderly and Disabled, as well as local housing vouchers and shelter-based vouchers.

For those interested in home ownership, facilitate understanding of programs for first-time buyers.

Food assistance via SNAP.

Medicaid benefits, covering various programs like Medicare Savings, Nursing Home Medicaid, and Home Care Services.

Filing for SSDI and SSI claims.

Understanding Medicare Parts A, B, C, and D, with enrollment guidelines and annual maintenance details for Parts C and D.

Exploring other government assistance programs and benefits.

Assist in acquiring essential medical supplies and durable equipment, coordinating with insurance coverage.

Facilitate arrangements for Home Care Services, Adult Day Care, and Social Day Care.

Help find healthcare providers within your insurance network.

Resolve medication adherence issues, collaborating with the primary physician on a plan.

Address concerns about falls and wandering, assisting with referrals for preventive services.

Provide information and services related to specific conditions or diagnoses.

Respond to inquiries about post-hospital care, new diagnoses, physician communications, and other healthcare issues.

Researching home modifications (ramps, handrails, grab bars) and minor repairs.

Exploring financial assistance for utility, rent, and mortgage payments.

Providing info on local Meals on Wheels and food pantries.

Offering resources for transportation needs of the elderly and disabled.

Connecting individuals with resources to cover medication costs.

Locating support resources for caregivers, preventing burnout.

Developing support for distant caregivers to aid their loved ones