A Crisis Just Turned Your Life Upside Down.
Now What?
Real-life challenges don’t always have simple answers or quick solutions. We work through them with you.
Does This Sound Familiar?
Hospital Calls & Confusing Medical Decisions
The hospital wants to discharge them tomorrow, but you still don’t know what care they actually need. Every doctor, agency, and facility tells you something different.
Stressful Care Paperwork & Planning
Your parent had a fall, stroke, diagnosis, or emergency hospitalization and suddenly you’re buried in paperwork, insurance forms, and care decisions.
Hidden Costs & Expensive Mistakes
You’re worried you might choose the wrong care option, miss an important benefit, or make a decision that could cost your family thousands of dollars simply because you don’t know what questions to ask or what support is available.
Fear Of Making The Wrong Senior Care Choice
You’re researching home care, assisted living, rehabilitation centers, or nursing homes, while trying to understand the options and make the right decision for yourself and someone you love.
You Don't Have to Figure Out the Next Steps Alone.
When you're facing difficult decisions, it's not always clear what to do first, who to contact, or which options are available.
At Guide2Care™, we start by listening, understanding your concerns, and helping you identify practical next steps.
We don't promise that every problem has a simple solution.
We can help you work through the challenges, coordinate support, and follow through as circumstances change.
Support That Stays With You™
90 Days of Personalized Advocacy & Guidance
Some challenges take more than one conversation to work through.
STEP 1: We Listen — Find Clarity
60 minutes
This isn't just an introductory call. It's a conversation where we listen, understand what's happening, and help you begin finding clarity about your next steps.
You Get:
📋 The Decision Map (1-page document) "Here are the 3 decisions you need to make this week, what each option actually means, and what questions to ask before you decide"
💬 The Script The exact words to say to the doctor, discharge planner, or nursing home so you don't get railroaded
✅ The 72-Hour Action Plan What happens Monday, what happens Wednesday, what happens Friday — so you know exactly what to do next
STEP 2: Regular Check-Ins & Guidance
Scheduled check-ins throughout your 90 days, with additional follow-up as agreed based on your needs
Important Conversations Don't Happen Just Once.
With your loved one. With doctors. With family members. With care facilities. With insurance companies.
Each conversation can bring new questions, decisions, and challenges.
You don't have to navigate them alone.
Here's How We Help You Prepare and Follow Through
✓ What's happening? We listen to your concerns and identify what needs attention.
✓ What do you need to understand? We help make sense of medical, insurance, or care-related information in everyday language.
✓ What should you ask? Together, we prepare questions and clarify what matters most to you.
✓ What are your options? We explore possible responses, decisions, and next steps.
✓ What happens afterward? We review what was discussed, identify follow-up needs, and help you move forward.
You're not just preparing for the next conversation. You're building clarity and confidence, with someone supporting you along the way.
STEP 3: We Take Action & Follow Through
We make the calls, coordinate the details, and follow through with you.
Having a plan is only the beginning.
Sometimes you need more than advice. You need someone who will pick up the phone, help navigate the system, and stay involved when things get complicated.
Throughout your 90 days, Guide2Care works alongside you to help move things forward.
Here's What That Can Look Like:
✓ Making calls and following up with healthcare providers, insurance companies, and service agencies.
✓ Coordinating care and services to help connect the people and resources involved.
✓ Advocating for your needs when services are delayed, denied, or not meeting your circumstances.
✓ Helping with paperwork and processes, including applications, referrals, and appeals.
✓ Tracking progress and addressing barriers so important next steps don't get lost along the way.
✓ Keeping you informed as situations change and new decisions arise.
The specific activities are determined together based on your priorities and the agreed scope of support.
We don't just talk about what needs to happen. We help you take action and follow through.
Together, we make sense of what’s happening, explore your options, and take practical steps forward. And when things don’t go according to plan, we stay alongside you to work through what comes next.
Free 15-minute introductory call. No obligation.
How We Support You
Whether you're facing an immediate challenge, managing ongoing care needs, or planning for the future, we meet you where you are.
When Something Urgent Happens
✓ A hospital discharge
✓ Insurance denial
✓ Sudden change in health
✓Interruption in services
We help you understand what's happening, identify immediate priorities, and take practical action.
When Conversations Get Difficult
✓ You have the talk with your mom or dad about what she actually wants
✓ You have the talk with your siblings about who's doing what
✓ You have the talk with the doctor, care facilities or insurance about care needs
We help you prepare, ask questions, communicate concerns, and follow up when answers aren't clear.
When Ongoing Support Is Needed
✓ Set up the plan of action so it doesn't fall apart in 3 months
✓ Get the Medicaid/Medicare/insurance sorted
✓ Find the services that actually work (not the ones the hospital pushes)
✓ Create the "If Something Happens" emergency plan
We help coordinate services, address barriers, organize information, and stay involved as circumstances change - so you can spend less time managing care and more time living your life.
When You Want to Plan for the Future
You don't have to wait for a crisis.
We help you document:
✓healthcare wishes
✓organize important information
✓understand care and financial options
✓discuss family responsibilities
✓create a practical plan for aging, changing health needs, or unexpected life events.
From Hospital Discharge Panic to a Confident Plan in 36 Hours
Sarah M., Caregiver & Executive
“My mom was in the hospital. They wanted to send her to a nursing home. I didn’t know if that was right. I called Alexey at 6pm on a Thursday. By Saturday morning, I had a plan. We kept her home with the right support instead. That decision saved my family $7,000/month. More importantly, my mom is happier.”
Barbara A, Caregiver.
"During my father’s rapid decline with Alzheimer’s, Alexey helped us with information, filling out confusing forms, and provided emotional support. He was always there when we needed him"
Polina, L. Caregiver & Social Worker
" When I brought my 92 years old mother from abroad, Alexey provided ongoing support to me as a caregiver for 9 years, and helped to obtain the home care services and kept the hours from reduced at fair hearings."
Support Built Around Your Situation
Jennifer L., Caregiver & Teacher
“I was drowning. Full-time job, three teenagers, and my dad was falling every week. I didn’t know how to have the conversation about assisted living. Alexey helped me figure out what to say. We practiced it together. My dad agreed to visit a facility with me. He moved in last month. He’s safe. I can breathe again. I didn’t think that was possible.”
Find the Support That's Right for You
Let's Figure It Out Together
One Conversation. More Clarity.
Feeling stuck with a healthcare, caregiving, disability, or benefits question?
Let's sit down, talk through what's happening, explore your options, and identify practical next steps you can take.
✓ 60-Minute One-on-One Conversation — Time to share what's happening, ask questions, and discuss your concerns without feeling rushed.
✓ Understanding Your Options — Clear explanations of relevant services, benefits, resources, or possible approaches.
✓ Practical Next Steps — Together, we identify priorities, questions to ask, and actions you can take moving forward.
✓ Resources & Guidance — Relevant information, contacts, or resources to help you get started.
You don't have to figure everything out in one conversation. Sometimes you just need a place to begin.
One-time 60-minute consultation. Includes personalized guidance, discussion of options, and practical next steps.
Support That Stays With You™
90 Days of Personalized Advocacy & Guidance
When one conversation isn't enough, you deserve someone who will stay involved.
Whether you're navigating healthcare, insurance, disability, caregiving, or changing care needs, we work alongside you to understand what's happening, take practical action, and follow through even when things don't go according to plan.
✓ Personalized Care & Action Plan — Identify priorities, explore options, and create practical next steps.
✓ Hands-On Advocacy — Help communicating with healthcare providers, insurers, facilities, and agencies.
✓ Care & Service Coordination — Assistance navigating referrals, benefits, services, and paperwork.
✓ Regular Check-Ins — Scheduled conversations to review progress, address concerns, and adjust the plan.
✓ Ongoing Follow-Through — Making calls, tracking unresolved issues, and helping address barriers as they arise.
You don't just receive advice. You have someone working alongside you to help move things forward.
$500/month for 3 months. Support is personalized to your needs, with an agreed plan for communication, advocacy, and follow-through.
Rapid Care Clarity™
7 Days of Intensive Advocacy & Support
When something can't wait, you need more than advice.
A hospital discharge, sudden loss of care services, insurance denial, or unexpected change in circumstances can leave you unsure what to do next.
We work closely with you over seven days to understand the situation, identify immediate priorities, coordinate with the people involved, and take practical steps toward a way forward.
✓ Priority Consultation — Understand the situation, immediate concerns, and decisions ahead.
✓ Focused Action Plan — Identify urgent priorities and practical next steps.
✓ Hands-On Advocacy — Assistance communicating with providers, insurers, facilities, and agencies.
✓ Time-Sensitive Coordination — Help addressing service gaps, paperwork, referrals, and other immediate needs.
✓ Follow-Through During Your 7 Days — Track progress, address barriers, and adjust next steps as circumstances change.
When things get complicated quickly, you don't have to face them alone.
Seven-day intensive support, subject to availability and an agreed scope of services. Not an emergency response or medical service.